Level 07 · Talent acquisition

A Résumé Tells a Story. A Simulation Shows the Skills.

Give candidates opportunities to demonstrate job-related competencies through practical challenges instead of relying only on credentials, interviews, or traditional tests.

Explore Skills-Based HiringSee it in action

Operations teams in the US, Colombia, Mexico and Chile trust O-Lab

DHLBayerPromigasCelsiaEngieEnelUnileverTiendas 3BCollerISA IntercolombiaPopSockets
The challenge

Hiring processes measure what is easy to measure.

Résumés, interviews, and traditional tests say little about how someone will serve a customer or solve a problem on the job. Bad hires are discovered months later, and talent without traditional credentials gets left out.

  • Decisions based on credentials more than skills.
  • Interviews that depend on the impression of the moment.
  • Early turnover because expectations didn't match.
The O-Lab solution

From the interview to a real sample of the work.

Today
  • Screening by résumé
  • Interviews without a common structure
  • Discovering skills after hiring
With O-Lab
  • Practical, job-related challenges for every candidate
  • The same criteria for everyone
  • Additional evidence that helps your team decide better
See it in action

An audition for a customer service role.

Example prompt

Create a practical challenge for customer service candidates: handle an upset customer, prioritize three requests, and write a response.

What the learner experiences

  1. The candidate learns about the role and what is expected.
  2. They serve an AI customer with a real on-the-job problem.
  3. They prioritize requests and explain their decisions.
  4. The hiring team receives a summary by competency.

Illustrative concept, not a live simulation.

Explore Skills-Based Hiring
What you can create

Challenges that show how each candidate would work.

  • Customer service auditions

    See how each candidate serves customers before hiring.

  • Problem-solving challenges

    Job situations with more than one way out.

  • Technical tasks

    Practical tests of operations, processes, or tools.

  • Role-specific assessments

    Challenges designed around each opening's competencies.

  • Realistic job previews

    Let candidates experience the real job before accepting.

How it works

From your challenge to a Lab in five steps.

  1. Level 1

    Describe your challenge

    Tell O-Lab AI what your team needs to learn or prove, or share your manuals and procedures.

  2. Level 2

    Create the simulation

    AI drafts the scenarios, characters, and decisions in minutes.

  3. Level 3

    Customize it

    Adapt the content, language, and criteria to your company, reviewed by your team.

  4. Level 4

    Launch

    Share it with your people on the web, with nothing to install, on any device.

  5. Level 5

    Assess

    Review performance by person and by competency, and decide what to reinforce.

Skills & insights

What people practice and what you can measure.

Competencies practiced

  • Job-specific technical skills
  • Problem-solving
  • Communication
  • Customer focus
  • Judgment and prioritization

Performance indicators

  • Performance by competency
  • Comparison with the role profile
  • Decisions made and their reasoning
  • Areas to develop from day one

Simulations provide additional job-related evidence. They do not make automated or definitive hiring decisions: the decision remains with your team.

Keep exploring

Related use cases.

See all use cases

Hire for what people can actually do.

We will show you what a practical challenge could look like for your highest-volume roles.

Explore Skills-Based HiringSee all use cases