- Organizational Culture & Transformation
- Reading Time: 4 Min
Opening Access to Learning
80% of the world's workforce is not in front of a computer
The digital revolution has transformed the way we learn, but has left out a silent majority: the operating teams. According to the International Labor Organization (ILO), over 80% of workers worldwide don’t use a computer as part of their daily work. This statistic highlights an unsettling reality: much of today’s training content isn’t designed for the people who need it most.
Who are the invisible teams, and why isn’t training reaching them?
These are operators, technicians, plant personnel, delivery drivers and warehouse personnel, who often do not use a computer and therefore do not have access to traditional LMS portals. Training simply doesn’t reach them. Ignoring them isn’t just an ethical mistake, it’s a strategic one.
The typical e-learning model, built around tech-heavy setups and complex LMS platforms, doesn’t fit the reality of dynamic, disconnected work environments. What’s needed is a shift in mindset, one that embraces mobility, simplicity, and adaptability. Courses aren’t just ignored; they often never reach their audience. And if they don’t reach them, they can’t create change.
60% of frontline workers in Latin America don’t have access to ongoing training, perpetuating cycles of low performance, high turnover, and workplace accidents.
Organizations that have made a commitment to include their invisible teams in their training strategies have seen clear results: reduced operational errors, improved productivity, lower turnover, and a stronger organizational culture.
Technology as a bridge: training accessible to all
Today it is possible to add interactive modules, simulations and microcontents directly into the LMS you already have, without the need for major migrations. This makes it easier to scale training at all levels without technical friction. In addition, the ability to access this training content from any cell phone, without the need for constant connection, increases participation threefold. Learning can take place in the plant, in the field or on the road.
Companies in the manufacturing sector, retail and logistics in Mexico have achieved improvements of up to 60% in operational efficiency after implementing solutions that consider the operating team as a central part of your learning strategy. Some have achieved this by integrating technologies such as 3D simulators into their existing platform.
Technology now makes it possible to measure precisely how much, how and what operational teams learn. Dashboards The training cycle closes with the integration with operational KPIs and real-time monitoring.
Conclusion: Are we ready for a truly democratic formation?
Training can no longer be a corporate luxury or a desk privilege. Including invisible teams is actually one of the most strategic decisions a company can make today. The technology is ready, are you?
Frequently Asked Questions
What is invisible equipment?
What is the impact of including these teams in training?
Is it possible to train these teams without changing LMS?
What are the benefits of mobile and offline training?
What role do 3D scenarios play in operational training?
If you would like to explore how you could adapt your training strategy to all levels of your organization without changing platform, schedule your DEMO with us and find out how O-lab AI allows you to do so in a flexible and frictionless way.
Would you like to know how to improve your company's training strategy? Schedule a free one-on-one consulting session and let's see how to make your training have real impact.
